Terms and Conditions

Last Updated: June 2024

Welcome to Designio Graphics (“Designio,” “we,” “us,” or “our”). These Terms and Conditions (“Terms”) govern your access to and use of our website https://www.designiographics.com and all services provided by Designio.

By accessing or using our website and services, you agree to be bound by these Terms and all terms incorporated by reference. If you do not agree to all of these Terms, do not access or use our website or services.

1. Services Offered

Designio Graphics and Print Solutions provides a range of services, including but not limited to:

Printing Services: Business cards, flyers, banners, stickers, garments, embroidery, Plastic/PVC ID cards etc
Product Sales: Sales of ID printers.
Digital Services: Web design and development, graphic design, blog writing and Web Hosting Services.

2. Acceptance of Terms

By placing an order, uploading designs, using our website, or otherwise engaging with our services, you acknowledge that you have read, understood, and agree to be bound by these Terms.

3. Ordering Process and Payment

Order Placement: Orders can be placed through our website, via email, or other agreed-upon communication methods. All orders are subject to acceptance by Designio.
Pricing: Prices for products and services are as quoted on our website or provided in a custom quote. Prices are subject to change without notice.
Payment: Full payment or a deposit as agreed upon is required before work commences on any order. We accept various payment methods as indicated on our website. All payments are processed securely. Payment made to an employee account or any account that is not a Designio Graphics authorised bank account will not be entertained and can be considered as fraud if done with full knowledge of our authorised banking details: Designio Graphics and Design Limited 3000678634, GTBank.
Cancellations and Refunds: Cancellation and refund policies vary depending on the service or product. Please note that we do not offer refunds after work commences. Custom orders are generally non-refundable once production has begun.

4. User Content and Intellectual Property

Your Content: You may upload or submit designs, images, text, and other content (“User Content”) to us for printing or design services.
- Ownership: You have and retain all ownership rights in your User Content.
- You confirm ownership/rights to the uploaded design.
- License to Designio: By submitting User Content, you grant Designio a non-exclusive, royalty-free, worldwide license to use, reproduce, modify, adapt, publish, and display your User Content solely to fulfil your order and provide the requested services. This license terminates when your order is completed and the User Content is no longer needed for our records or re-orders.
- Representations and Warranties: You represent and warrant that you own or have the necessary licenses, rights, consents, and permissions to use and authorise Designio to use all intellectual property and other proprietary rights in and to any User Content you submit.
- Prohibited Content: You agree not to upload, submit, or transmit any User Content that is unlawful, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, libellous, invasive of another’s privacy, hateful, or racially, ethnically, or otherwise objectionable. You also agree not to submit content that infringes on any patent, trademark, trade secret, copyright, or other proprietary rights of any party.
- Disclaimer of Responsibility: Designio is not responsible for examining or evaluating the content or accuracy of any User Content. You are solely responsible for your User Content and the consequences of submitting it. Designio reserves the right to refuse any order or remove any User Content that we believe, in our sole discretion, violates these Terms or is otherwise objectionable.
Designio’s Intellectual Property: All content on our website, including text, graphics, logos, images, and software, is the property of Designio Graphics and Print Solutions or its licensors and is protected by intellectual property laws.
- Designs Created by Designio: For custom design services (graphic design, web design), the intellectual property rights for the final designs created by Designio for you will be transferred to you upon full payment, as specified in your service agreement or invoice. Designio may retain the right to display such designs in its portfolio.

5. Disclaimers

Service Availability: While we strive to ensure our services are available, we do not guarantee uninterrupted or error-free operation of our website or services.
Accuracy of Information: We make reasonable efforts to ensure the accuracy of information on our website, but we do not warrant its completeness or accuracy.
Color Matching: Due to variations in monitors and printing processes, we cannot guarantee exact color matching for printed products.

6. Limitation of Liability

To the fullest extent permitted by applicable law, Designio Graphics and Print Solutions, its affiliates, directors, employees, or agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your access to or use of or inability to access or use the service; (ii) any conduct or content of any third party on the service; (iii) any content obtained from the service; and (iv) unauthorized access, use or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence) or any other legal theory, whether or not we have been informed of the possibility of such damage, and even if a remedy set forth herein is found to have failed of its essential purpose.

7. Indemnification

You agree to defend, indemnify, and hold harmless Designio Graphics and Print Solutions and its licensees and licensors, and their employees, contractors, agents, officers, and directors, from and against any claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney’s fees), resulting from or arising out of a) your use and access of the website and services, by you or any person using your account and password; b) a breach of these Terms; or c) your User Content, including but not limited to claims of intellectual property infringement.

8. Governing Law

These Terms shall be governed and construed per the laws of the Federal Republic of Nigeria, without regard to its conflict of law provisions.

9. Dispute Resolution

Any dispute arising from or relating to the subject matter of these Terms shall be finally settled by [Specify method, e.g., arbitration following the laws of the Federal Republic of Nigeria and or a court of competent jurisdiction in Abuja, Nigeria.

10. Changes to These Terms

10. Service Delivery & Outsourcing

Designio reserves the right to outsource any part of your order to trusted third-party vendors if internal capacity, technical limitations, or unforeseen circumstances prevent us from fulfilling it directly. By placing an order, you acknowledge and consent to this arrangement. We guarantee that all outsourced work will meet the agreed specifications, quality standards, and deadlines. You will not hold Designio liable solely for the involvement of a third party, provided the final delivered work adheres to our original agreement.

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will provide at least [Number] days’ notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

11. Contact Us

If you have any questions about these Terms, please contact us:

By email: info@designiographics.com
By phone: +234 811 8713508
By mail: B18 Aminu Kano Crescent, Wuse II, Abuja